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Our warranty and return policy

Put this piece to the test on your next trip and make sure it's right for you—if not, you can return it anytime within the first 100 days of purchase.


Our suitcases, excluding the electronic components, are guaranteed by a limited lifetime warranty that covers any damage to the shell, wheels, handles, zippers, and many other functional elements of our luggage. 

Keep in mind that while personalized items cannot be returned or exchanged, they are still covered by our warranties. For shipping info, see our FAQ.