Last updated: 29 August 2026
This notice explains how GAIAS Premier Sdn. Bhd. handles information when you use the GAIAS mobile app. It supplements our Privacy Policy.
Information used by the app
- Account and contact information, including your name, email, phone number, and saved delivery addresses.
- Shopping information, including your bag, wishlist, orders, returns, store credit, and rewards activity.
- Approximate or precise foreground location, only after you grant permission, to help show nearby fulfilment and boutique options. The app does not request background location.
- Technical information needed to securely connect the app to our storefront, customer-account, checkout, and fraud-prevention services.
How information is used
We use this information to provide account access, remember your shopping choices, process purchases and fulfilment, display order and rewards history, provide customer support, prevent fraud, and improve reliability. The GAIAS mobile app does not display third-party advertising.
Service providers
Shopify provides storefront, customer-account, checkout, payment, and order infrastructure. Mapping features may use Google Maps. Payment providers process payment details directly; GAIAS does not store your complete payment-card number in the app.
Your choices
You can deny or revoke location permission in Android or iOS Settings and continue using the app with manual store selection. You can sign out at any time and request deletion of your account from the Account screen.
View account deletion instructions
Contact
For privacy questions or requests, email hello@gaiashome.com or write to GAIAS Premier Sdn. Bhd., PLO259 (2,2-1), Jalan Wawasan 4, Kawasan Perindustrian Sri Gading, 83300 Batu Pahat, Johor, Malaysia.
