Our standard delivery time is7–14 working daysfrom the date of purchase. Delivery times may vary depending on your location and order volume during promotional periods.

Yes, we offer limited customisation options for selected products.
Pleasecontact our Customer Service teamto discuss your request and proceed with a customised order.

You can easily track your order by logging into yourGaias accountand selecting“My Orders.”There, you’ll find the latest updates, shipping details, and order history.
Need help?Click here to contact our Customer Service team.

We understand that changes may be needed. Pleasecontact our Customer Service team within 1 hour after placing your orderto make any modifications.
Once your order has been processed, we’re unable to make further changes.

We’re truly sorry for the inconvenience. If you’ve received a defective, damaged, or incorrect item, pleasecontact us within 3 days of receiving your order.
Include your order number and clear photos of the issue— our team will arrange are placement or reshipmentas soon as possible.